Job Description

Our HR Specialist plays a key role in supporting the People & Culture team at Charleston International Airport, which includes our Retail stores, Dunkin’, and Chick-fil-A locations. This position is responsible for a wide range of HR functions, from recruitment and onboarding to compensation, benefits and employee relations, all while ensuring compliance with labor laws and company policies.

This is a Junior HR position ideal for someone eager to build on their current HR experience and gain valuable, hands-on exposure with a great company in the airport environment.

Essential Functions:

• Serve as an onsite HR representative, supporting operations management and hourly team members
• Provides essential administrative and operational support to the People & Culture department at Charleston International Airport,
• Assist in the implementation of corporate and local People & Culture initiatives
• Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics
• Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies
• Coordinate and support confidential investigations and employee relations matters
• Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate
• Partner with operations to ensure compliance with airport policies and expectations
• Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns
• Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention
• Facilitate new hire orientation to ensure a positive and compliant onboarding experience

Minimum Qualifications:

• 2–4 years of administrative experience, ideally in HR
• 1+ year of hospitality, food & beverage, or retail experience preferred
• Combined education and experience must exceed 2 years
• Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required.
• Strong customer service, communication, and interpersonal skills
• High level of professionalism, confidentiality, and discretion
• Detail-oriented with excellent organizational abilities
• Able to interpret and simplify policies and legal documents for team understanding
• Proficient in Microsoft Office
• Comfortable using HRIS and business systems; quick to learn new technologies

Location/Travel:

• Requires on-site attendance at Charleston Int' Airport five days per week: this is NOT a remote position
• May require up to 10% travel

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