Job Description

Symitar Technical Business Analyst

Location: Hawthorne CA

Duration: 6 months contract

REMOTE Work

Position Overview: Client is seeking a temporary Technical Business Analyst contractor to support their Symitar Core Banking System and their upcoming Digital Banking Conversion project. This hybrid role will begin with a focus on Core Technical Analyst responsibilities and evolve into a Core Subject Matter Expert (SME) position for the Digital Banking Conversion Project. The contractor will be responsible for Symitar Application Support, Quality Assurance (QA), core system configurations, and project coordination.

Key Responsibilities:

• Provide Symitar Application Support, including troubleshooting and the correction of issues such as failed jobs, out-of-balance situations, incorrect rate calculations, and other system-related problems.
• Update rates, adjust system parameters, manage user accounts, and recommend/create product configurations within the Core Banking System and related applications.
• Conduct thorough QA testing to identify and resolve issues during the online banking conversion process.
• Provide support for vendor QA testing related to core processing and configurations.
• Assist in project management tasks including scheduling, coordination, documentation, and stakeholder communication.
• Collaborate with cross-functional teams to ensure project milestones are met.
• Work with third-party vendors to expedite resolution of software or hardware issues.
• Consult and recommend system configurations or enhancements to meet business needs.
• Perform other tasks as assigned.

Qualifications:

• Technical Expertise: Strong technical knowledge of Symitar Core Banking, including Image Center or Genesys, teller cash recyclers. (This is a firm requirement.) 5+ years of Symitar application support experience. Knowledge of FastDocs and MeridianLink is a plus.
• Project Experience: Minimum two years' experience with digital banking platforms. Experience with conversion projects is a plus.
• QA Experience: Minimum two years' experience in QA activities, including developing and executing QA test plans and test cases.

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