Help Desk Specialist Job at Invista Home LLC, Los Angeles, CA

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  • Invista Home LLC
  • Los Angeles, CA

Job Description

🚨 Now Hiring: Help Desk Specialist

📍 Sherman Oaks, CA | 💵 $20/hr + Weekly Bonuses | 🗓️ Monday–Friday Only

👋 About Invista Home

Invista Home is a trusted name in residential roofing, proudly serving homeowners across 19 states . We specialize in full roof replacements , delivering top-tier craftsmanship and unbeatable customer care. Our company is growing fast, and so is our reputation—for quality work, honest communication, and a team that truly supports one another.

If you're looking to grow with a company that values professionalism, teamwork, and positive energy—you just found it. 🙌

🛠️ What You’ll Be Doing

  • Serve as the primary point of contact for homeowners throughout their roofing service experience
  • Provide clear updates and information about project progress, timelines, and next steps
  • Answer questions, address concerns, and deliver outstanding customer support with empathy and professionalism
  • Coordinate with sales, production, and scheduling teams to ensure seamless service delivery
  • Manage service-related documentation and maintain accurate records in our CRM system
  • Proactively follow up with customers to ensure satisfaction and build lasting relationships

💼 The Details

  • 💵 Pay: $20/hr + weekly bonuses based on performance
  • 🕒 Schedule: Monday–Friday, 8:30 AM to 5:30 PM (no weekends!)
  • 🏢 Location: In-office, Sherman Oaks HQ
  • 🤝 Full-time position with paid training and support

✅ You’d Be a Great Fit If You...

  • Have 1+ year experience in customer service, client support, or related roles
  • Communicate clearly, confidently, and kindly—both on the phone and in writing
  • Enjoy helping customers and resolving issues with patience and positivity
  • Stay organized and handle multiple priorities in a fast-paced environment
  • Are comfortable using CRM systems, email, and Microsoft Office tools
  • Show up on time, take initiative, and bring a can-do attitude every day

💙 Why You’ll Love It Here

  • Weekly bonuses and clear paths for growth
  • Supportive team culture that values your contribution
  • No micromanagement—just trust, respect, and clear expectations
  • Modern, bright office space in Sherman Oaks
  • Work for a company with a stellar reputation and strong values

🔗 Ready to make a difference for homeowners and grow your career?

Apply now to become a Help Desk Specialist at Invista Home and help us deliver top-notch roofing service from start to finish. 🏠💬

Job Tags

Weekly pay, Full time, Work at office, Immediate start, Monday to Friday,

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