Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Personal Lines Account Manager in United States.

This role offers the opportunity to serve as a primary point of contact for personal lines insurance clients, managing day-to-day servicing while promoting growth and client retention. Operating remotely, you will ensure high-quality customer service, accurate policy management, and timely responses to client needs. You will leverage your expertise in personal lines coverages, maintain agency management systems, and support account processes such as renewals, endorsements, audits, and certificates. The position requires strong analytical thinking, attention to detail, and the ability to educate clients on coverage options. Collaboration with internal teams and proactive problem-solving are key to delivering client satisfaction. This is an ideal role for a self-motivated, organized professional seeking to make a direct impact on client relationships and account performance.

Accountabilities:

• Serve as the primary liaison for personal lines clients, ensuring quality service and client satisfaction.
• Manage all aspects of client accounts, including renewals, endorsements, audits, cancellations, auto ID cards, binders, and summaries of insurance.
• Promote growth of existing accounts through account rounding and proactive client engagement.
• Maintain and update client information in agency management systems and electronic document management tools.
• Educate clients on policy coverages, changes, exclusions, and insurance needs, making recommendations as appropriate.
• Ensure accurate, timely, and paperless workflow while protecting confidential information.
• Collaborate with team members to resolve issues and support business objectives.

Requirements:

• 3–5+ years of personal lines retail insurance experience.
• Active Property & Casualty Insurance License.
• Strong knowledge of personal lines insurance coverages and services.
• Proficiency with agency management systems, electronic document management, Microsoft Office (Outlook, Excel, Word), and Adobe.
• Excellent written and verbal communication skills; strong telephone presence.
• Self-starter with attention to detail, organizational skills, and problem-solving abilities.
• Ability to coordinate efforts, deliver results, and resolve client issues independently.
• Willingness to continuously upgrade knowledge of insurance products, processes, and technology.

Benefits:

• Competitive salary with benefits and paid time off.
• Fully remote work environment within the United States.
• Supportive team culture focused on client service and professional growth.
• Opportunities for skill development and ongoing industry training.
• Flexible work arrangements to promote work-life balance.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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