Job Description

Who We Are:

Modula is the leading US manufacturer of vertical lift modules (VLM) and automated storage and retrieval systems. Modula US has Manufacturing plants in Dayton, OH and Lewiston, ME, and remote locations throughout the US. Our corporate global headquarters is in Italy with many locations around the globe. Modula’s goal is to be an exceptional workplace admired for growing and developing talented employees and leaders, building innovative products through the development of a highly skilled and engaged workforce.

Modula’s Values: We are culture and value driven; regardless of position and title we are all in all the time.

• Passion- Proud of our work/Modula, love what you do, positive energy, go the extra mile, engaging
• Pursuit of Excellence- Continuous improvement, committed, attention to detail
• Accountability- Lead by example, follow through, integrity, create trust with team & customers
• Agility- Flexible & adaptable, embrace change, ability to multi-task, sense of urgency
• Teamwork- Proactive & effective communication, respect, humility, curious, openminded, diversity

Basic Functions and Scope of Job: The purpose of the Installation supervisor is to supervise a team of Installation coordinators responsible for the installation of Modula equipment, tracks projects schedule, milestones, and timeline to ensure quality and meet delivery target.

Key Responsibilities and Accountabilities:

• Assign and supervise multiple projects on weekly basis.
• Hire and assign external vendors to perform the installations.
• Enforce Installation standards.
• Facilitate project solving and manage escalations.
• Manage invoice validations.
• Create, monitor, and analyze project schedules in accordance with standard of best project practice
• Track, analyze, and report information appropriately to allow the project teams to manage their projects and evaluate reports.
• Ensure accuracy of project schedules and performed version control.
• Responsible for identifying and recommending solutions for resolving work issues in the most efficient, cost-effective, and safe manner.
• Manage nonconformities escalations and internal communication to resolve them.
• Gather and analyze information to prepare status reports.
• Communicate directly with Customer, Modula vendors, Modula dealers, and internal departments to deliver a customer-focused solution.
• Track costs using work orders and invoices.
• Perform other duties as assigned.

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. It is expected that this role will perform other duties as assigned.

Requirements

This role is pivotal in supporting customer service efforts. The individual in this position must have a high degree of integrity, resourcefulness, and professionalism in working with colleagues and clients. Relationship building, client service, and the ability to follow up in a timely manner are critical for success. The ideal candidate will have relative experience, excellent communication and time management skills, and manufacturing aptitude.

• Minimum of 3 years of planning, scheduling, and resource management in a technical or manufacturing field such as manufacturing equipment installations; experience in the VLM/ARS industries is a plus
• Strong communication skills – written and verbal
• Good analytical and planning skills
• Excellent organizational and time management skills
• Ability to work effectively within a team
• Bachelor’s degree required.
• Experience using CRMs (Salesforce) and SAP is a plus
• Demonstrated people management and customer management skills.
• Travel up to 25% is required to visit Modula offices and for occasional onsite visits

Must be able to pass background check and drug screening.

Modula Inc. is an EEO (Equal Employment Opportunity) Employer. Our search and selection process are based on identifying qualified candidates who are highly motivated to grow with our company. Employment decisions are based on the principles of equal employment opportunity. Recruitment, testing/assessment, selection, and promotion will be administered without regard to race, color, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, whistleblower activity, previous assertion of a claim or right under worker’s compensation, marital status, genetic information, or any other characteristic protected by federal, state, or local law.

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

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