Healthcare Customer Service Representative Job at HireTalent - Staffing & Recruiting Firm, San Diego, CA

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  • HireTalent - Staffing & Recruiting Firm
  • San Diego, CA

Job Description

Position: Healthcare Customer Service Representative

Location: Atlanta, GA

Duration - 4 + Month

Pay - $22

Reason for Opening: Special Project

Work Type: Field Recruitment + Work-from-Home

Locations:

  • San Diego, CA
  • Cleveland, OH
  • Atlanta, GA
  • Philadelphia, PA
  • ( Candidates must live within 50 miles of one of these locations )

Schedule:

  • Training: 8:00 AM – 4:30 PM CST (must be fully available and focused)
  • Post-training: Normal business hours for local time zone

Internet Requirements:

  • Hard-wired internet connection (Wi-Fi not permitted)
  • Minimum speed: 10 Mbps Download / 5 Mbps Upload
  • Satellite internet not compatible

Mileage: Reimbursed for field visits

Role Summary:

The Provider Contracting Representative will be responsible for recruiting dental providers to join network. This position involves a combination of fieldwork (visiting dental offices in person) and remote work (outbound calling, follow-ups, and administrative tasks). The representative will build strong relationships , negotiate discounts , and process contracts to expand dental network.

Key Responsibilities:

  • Recruiting Providers:
  • Visit dental offices in person to discuss network participation.
  • Make outbound calls to follow up with dental offices after visits.
  • Visit Preparation:
  • Build visit plans using provider lists and prepare materials for distribution.
  • Relationship Management:
  • Build and maintain relationships with dental providers to generate interest in joining network.
  • Share network benefits and options.
  • Negotiations & Contracts:
  • Negotiate provider discounts for dental services.
  • Process contracts and track contacts in internal systems.
  • Complete and process all necessary paperwork for network enrollment.
  • Administrative Duties:
  • Manage multiple priorities in a fast-paced environment.
  • Adapt quickly to shifting business needs.
  • Ensure data accuracy in all provider interactions.

Non-Negotiable Skills:

  • Excellent written & verbal communication
  • Strong attention to detail
  • Intermediate to advanced computer proficiency
  • Ability to work uninterrupted in a secure, dedicated home workspace

Additional Skills & Qualifications:

  • Phone etiquette for inbound/outbound calls
  • Proficiency in MS Office Suite (Word, Excel, Outlook, etc.)
  • Strong organizational, problem-solving, and creative thinking abilities
  • Self-motivated, independent worker with strong interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Sales experience preferred
  • Dental office experience a plus
  • Bilingual (English/Spanish) a plus
  • Continuous improvement mindset

Job Tags

Local area, Remote work, Shift work,

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