Job Description

Tasks and Responsibilities

DUTIES:

• Collaborate closely with product owners, process analysts, internal UIUX designers, and solution architects to create innovative and engaging user experiences for various personas, for multiple capabilities on the transformation program roadmap.
• Design user interface mockups, user flows, and prototypes.
• Create design specifications, other documentation and sample codes for engineering implementation.
• Design UI and visual design language while adhering to existing design standards.
• Create journey maps, flow diagrams, wireframes, mockups, style guides, prototypes, site maps, and other design artifacts to communicate design approach and to gain alignment across stakeholders.
• Gather input from stakeholders and draw on your extensive UX design knowledge and industry experience to distill project requirements into intuitive design that addresses clearly defined user needs.
• Present UX and visual designs to team and management while clearly articulating design rationale. Make reasonable tradeoffs with considerations on technology limitations.

Key Qualifications

• 5+ years of UX experience.
• Extensive expertise in a broad range of UX skills, including interaction design, visual design, branding, UX research, and more.
• Mastery of Sketch, Photoshop, Illustrator, and other modern design and prototyping tools.
• Excellent collaboration skills cross-functionally with internal and external team to deliver a quality product while advocating for the user every step of the way.
• Expert problem-solving skills and creativity to find clear solutions that help users achieve their goals.
• Experience with user research, conducting user testing, and distilling feedback into meaningful design improvements.
• Experience designing for web and iOS, including responsive design.
• Detail-oriented, down to the pixel.
• Ability to adapt to a constantly changing environment and tight timelines.
• Familiar with Agile development approach.
• High energy and a positive attitude.
• A strong portfolio of work that demonstrates the above
• Highly skilled in Sketch, Figma, Keynote and other design tools.
• Excellent communication and presentation skills; both written and verbal.
• Familiarity with cloud-based CRM technology and platform is a plus.
• Fluent in HTML, CSS and JavaScript is a plus.
• Hands-on HTML, CSS and JavaScript programming skills with a good understanding of these core languages’ concepts is a plus.
• Experience with at least one modern MVC based JavaScript app framework is plus.

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