Project Description
As a Product Designer, you will design, build, and operate systems in development environment in collaboration with users, product partners, software vendors, and other Engineering teams to increase the speed, reliability, and value of our systems. You will build and maintain end-to-end solutions at scale for our customers and employees across the enterprise, meeting their expectations with the right tools, platforms, and experiences that deliver on caring for people on life's journey.
Responsibilities
Influence outcomes and product owner decisions based on UX best practices, design principles and research, using agile methodologies
Collaborate with developers to find the most effective, expedient and efficient way to implement solutions
Collect, analyze, present and action feedback and manage changes to UX deliverables
Present work in a clear and compelling manner to stakeholders
Provide timely status updates (including work left to do, issues, risks) on all products
Communicate effectively with all team members to get work done
Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system
Develop conceptual diagrams, wireframes, visual mockups, and prototypes that take into consideration systems thinking and information architecture where the users flow is defined
Create research strategies based on desired outcomes and develop usability test plans, scripts, and scenarios for prototypes
Regularly formulate and test hypotheses during design iterations
Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas
Mandatory Skills Description
Minimum Qualifications – Education & Prior Job Experience
Bachelor's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training
3 years of experience as a UX practitioner with a background in user experience design, interaction design or similar
Experience working closely with developers from inception through implementation in an agile environment
Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries
Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms
Experience with emerging technology such as Generative AI and Spatial Computing
Experience rapidly iterating designs to conduct user testing and to deliver to development teams
Experience in responsive, adaptive and accessible designs
Skills, Licenses, and Certifications
Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.)
Advanced analytical skills dealing with complex data problems and implementing sustainable solutions
Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus
Ability to manage multiple concurrent projects and communicate effectively with non-technical users
In-depth understanding of both qualitative and quantitative research methods
Strong understanding of user-centered design principles and a solid grasp of trends in web and app design
Language / Communication Skills
Ability to effectively communicate both verbally and written with all levels within the organization
Physical ability necessary to perform the essential functions of the position safely and successfully, with or without any legally required reasonable accommodations that do not pose an undue hardship
Nice-to-Have Skills Description
Preferred Qualifications – Education & Prior Job Experience
Master's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training
5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar
Experience with Accessibility: WCAG 2.0+ AA compliance, localization, inclusive design
Experience with mobile app design for iOS and Android
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