Job Summary : The Trainer position will be responsible for all training across the multiple departments to include new hire training, system build training, and continuous refresher training. They will be responsible for maintaining training manuals and all training materials. They will be responsible for all testing throughout training and refresher training. This person will be responsible for coordinating all new procedure rollouts and documentation. They will also coordinate all quality assurance measures.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job.
Trainer Requirements:
· Demonstrated ability to Lead and Engage in a classroom or virtual setting. Possible second interview requirement to train.
· A minimum of 6-12 months experience in training or instructional design preferred.
· Requires excellent organizational skills, written and oral communication skills, attention to detail, and ability to interface effectively with our client, customers, and peers.
· Must be experienced with Microsoft office functions such as Word, Excel and Powerpoint.
· Ability to collaborate with multiple Departments and different levels.
· Ability to solve problems
· Be able to multi-task and work under pressure
· Proactive and Team Player
Performance Criteria:
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Physical Demand :
Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds; occasional lifting, carrying, walking and standing; frequent hand/eye coordination to operate computer keyboard and office equipment; vision for reading, recording and interpreting information; frequent speech communication, hearing and listening to maintain communication; daily use of computer keyboard, standard office equipment and telephone.
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