Major Responsibilities:
- Ensure onboard devices are communicating
- Working with other departments and locations for device repairs
- Surface any device issues to supervisors
- Resolve device issues or discrepancies
- Measure partner connectivity performance
- Review open service requests of device repairs
- Maintain Tax Compliancy for connected devices
- Other projects and tasks as assigned by Supervisor
Qualifications:
- High school diploma or equivalent required, Bachelor’s degree preferred
- Excellent organizational skills
- Experience with IOT devices preferred
- 2+ years’ experience with field systems and processes related to PartsNet, ServiceNet, Rental, Fuel, etc.
- 2+ years of transportation industry experience preferred
- Ability to foster strong relationships, especially with customers
- Ability to prioritize, multi-task, handle multiple projects
- Proficiency with MS applications including Word, Excel, Outlook is required
- Strong communication skills, both written and verbal, required
- Regular, predictable, full attendance is an essential function of the job
Compensation:
$21/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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