Service Desk Specialist Job at Akkodis, Farmers Branch, TX

eU13a3ZoYkQybjVUNXNESXdjYUdCbGVvQ1E9PQ==
  • Akkodis
  • Farmers Branch, TX

Job Description

Akkodis is seeking a Service Desk Specialist for a 12 months of Contract position with a client located in Farmers Branch, TX

Pay Range: $20/hr - $23/hr ( The rate may vary based on experience, education, geographic location, and other factors. )

Position Responsibilities

This position is responsible for providing technical and operational support to Clinician Network (Providers) and employee groups. Our clinician network includes healthcare professionals (Nurse Practitioners, Doctors, etc) who provide home healthcare services. Providers leverage our mobile application to host medical screenings, assign and regulate medications, and schedule and capture patient information during appointments. You will be the First Point of Contact for our external providers and our internal employees.

What will you do?

  • Day to day technical and application support for external clinician network and internal employees
  • Customer engagement via ticketing system, inbound and outbound, and email channels
  • Resolve Apple iPad, iOS, and application support for Clinicians.
  • Resolve MacOS, Windows OS devices, Dell Peripherals, and Logitech webcams for internal employees
  • Respond, coordinate, and monitor hardware fulfillment requests for laptops, tablets/ipads, and PC peripherals (Monitor, Keyboard, Mice, Webcams)
  • Keep customers/end users and ticket documentation up to date

We are looking for someone with:

  • High School Diploma or equivalent.
  • 3 to 5 years of successful work with Service Desk or HelpDesk Support
  • ‘Customer First’ Mindset and Collaborative
  • Experience supporting Apple iOS and iPad hardware, Window 10/11 and hardware
  • Experience with web-based applications and mobile device management tools (Google Workspace, Slack, MaaS360, Workspace One)
  • Experience with Help Desk ticketing systems

If you are interested in this Service Desk Specialist job in Farmers Branch, TX, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Sunny Kumar at Sunny.Kumar1@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records by federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Job Tags

Holiday work, Contract work, Temporary work, Local area,

Similar Jobs

The Swatch Group (U.S.) Inc.

Swatch Full Time Keyholder - World Trade Center (NY) Job at The Swatch Group (U.S.) Inc.

 ...The company Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting... 

Pactiv Evergreen

Production Supervisor Job at Pactiv Evergreen

 ...including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our innovative product portfolio is designed to meet the diverse needs of businesses worldwide and the millions of customers they serve. Through... 

Connect Search, LLC

Medical Coder Job at Connect Search, LLC

 ...Job Title: Inpatient Medical Coder Location: REMOTE Comp: $30-35/hr Benefits: For eligible employees, we offer medical, dental...  ..., as well as the ability to work independently in a fast-paced healthcare environment. Responsibilities: Review and analyze... 

Soul Yoga Studios

Studio Manager Job at Soul Yoga Studios

 ...responsible for elevating the guest experience, managing teaching and front-of-house teams, and leading operational excellence across both studios. Youll work cross-functionally with directors, instructors, and team leads to develop and implement business strategies, optimize... 

The Georgia Society of CPAs

Customer Service Representative Job at The Georgia Society of CPAs

 ...Customer Service Representative Location: Remote Hours: 8:30 a.m. 5:00 p.m. ET, MondayFriday Occasional earlier coverage may be needed, with backup provided. Salary: $48,000 annually + benefits (PTO, health insurance) Position Overview: The Georgia...