Job Description

Designation: Salesforce Consultant (Service Cloud & Marketing cloud)

Location: Plano, TX (Onsite 5 Days.)

Job Type: Contract

About the Role : We are looking for a strategic and technically adept Senior Salesforce consultant to lead the optimization of our development practices, reduce technical debt, and modernize our Salesforce ecosystem. This role is critical in establishing sustainable development frameworks, implementing best practices, and ensuring long-term scalability while optimizing Salesforce performance, integrations, and workflows. The ideal candidate will be hands-on in architecture, automation, and process improvement, ensuring reliable, cost-effective, and future-proof solutions.

Job Duties And Responsibilities :

• Assess and Optimize Development Practices:
• Evaluate the current state of our codebase and identify inefficiencies.
• Define clear guidelines for efficient coding and sustainable architecture.
• Enforce best practices to reduce unnecessary code bloat and technical debt.

Salesforce Modernization :

• Architect, design, and implement Salesforce-based structures to support global digital products.
• Optimize the performance and stability of our Salesforce instances, manage content workflows, and improve authoring experiences while reducing costs.
• Lead efforts to update and streamline Salesforce configurations, including Apex classes, Apex Web services, and API integrations.

Process Streamlining and Team Right-Sizing:

• Work with development teams to implement version control best practices and eliminate the reliance on exceptions.
• Strategically reduce excess contributors by optimizing the development workforce into a lean, high-impact team.
• Drive the integration of Salesforce with other technology stack components such as analytics, marketing automation, and customer-facing platforms.

Governance and Best Practices:

• Champion the adoption of digital standards and Salesforce best practices across the organization, with a focus on Service Cloud.
• Provide technical leadership and training, ensuring comprehensive documentation of standards and guidelines.
• Participate in product and departmental communication and project management processes to align strategies and execution.

Experience:

• 12+ years in enterprise architecture, Salesforce modernization, and software development optimization.
• Hands on implementation of Service Cloud and Marketing cloud.

Technical Expertise :

• Deep knowledge of Salesforce configurations, Apex development, and API integrations.
• Proven experience in designing micro services based architectures and implementing scalable, API-first solutions.
• Familiarity with AI/ML-driven approaches for code optimization and automated maintenance is a plus.

Leadership :

• Strong track record of reducing technical debt and streamlining development processes in large-scale environments.
• Excellent communication and stakeholder management skills, with a focus on strategic transformation and team empowerment.
• Drive Transformation by Leading the modernization of our development practices and Salesforce ecosystem
• Impact at Scale to Directly influence our digital products’ performance, scalability, and cost-efficiency.
• Innovation - working at the intersection of legacy systems and cutting-edge technologies, including AI-driven automation.

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