Job Description

JOB OVERVIEW

As the sole Risk Manager at Infinity Home Services, you’ll own and lead all aspects of organizational risk, compliance, and insurance strategy across our national footprint. This is a high-impact role ideal for a self-starter who enjoys both strategic thinking and hands-on execution. Reporting directly to the CFO and working cross-functionally across departments, you will be the go-to expert responsible for protecting the business from financial, operational, and regulatory risks while helping to build a best-in-class compliance culture.

You will be part of a very collaborative, agile team working collectively to fulfill our mission of saving our communities from unscrupulous contractors. We promise an open and transparent environment where you’ll be surrounded by highly intelligent people all working together towards a common goal. This is a fast-paced position, working in a high growth company with a culture of continuous improvement.

KEY RESPONSIBILITIES

• Serve as the internal expert on risk-related compliance, policies, and training—ensuring alignment with company goals and regulatory requirements.
• Assess the Company’s current risk management framework and recommend and implement strategies for improvement.
• Oversee the full lifecycle of the insurance portfolio including: Property & Casualty, Workers’ Compensation, Automobile, and Cyber Security.
• Lead policy renewals and negotiations, managing data requests and responses
• Actively manage insurance claims and collaborate with key stakeholders to reduce exposure and drive resolution.
• Liaise with outside legal counsel on all risk related legal matters.
• Partner with Safety and Human Resources teams on all worker’s compensation matters, including quarterly class code audits and enforcement of post-accident protocols, light duty programs, return-to-work efforts, and MVR monitoring.
• Support contractor license renewals and ensure accurate and timely updates.
• Conduct risk analysis and support chargeback policy development for underinsured or non-insured contractor claims.
• Provide guidance and oversight on risk-related matters for real estate leases, vendor contracts, and new business operations.
• Monitor and ensure compliance with Department of Transportation (DOT) regulations, recommending and implementing policy improvements as needed.
• Assist with other risk and compliance initiatives as needed to support the organization’s growth and integrity.

REQUIREMENTS

• 7+ years of experience in risk management, insurance, or compliance - preferably in a multi-location, construction, or consumer service-oriented environment.
• Strong knowledge of insurance programs (e.g., P&C, WC, D&O, Auto, Cyber) with prior experience of significant contract negotiation.
• Familiarity with DOT regulations and contractor licensing preferred.
• Highly collaborative communication skills (verbal and written) and an ability to explain complex matters or processes to all audience levels.
• Extremely high level of accuracy with data entry and detailed documentation.

BENEFITS

• Opportunities for professional growth and development tied to your personal interests
• A transparent, supportive, and collaborative work environment
• The chance to make a positive impact on our communities and the environment
• Health, dental, and vision coverage
• PTO
• Paid Holidays
• Life Insurance
• 401k with match

COMPENSATION

Base compensation ranges from $125,000 to $140,000 annually depending on skills and experience with a 10% bonus target achieved via personal and company success metrics.

ABOUT INFINITY HOME SERVICES

Infinity Home Services ("IHS") leads the industry in residential roofing and exterior remodeling services. We empower brands to enhance their service quality while improving customer recognition and local market share. Our brands offer best-in-class roofing, windows, and siding installation using the industry’s most reliable materials.

IHS was founded in Wisconsin by entrepreneurs driven by passion. We believe in approaching exterior remodeling in an unconventional way - putting our employees and customers first. We take pride in the work we do and understand the importance of protecting our customers’ investment. Our roofing, siding, and window projects are done with the best materials and installed by professional contractors - guaranteeing quality every time.

We are a rapidly growing company at the forefront of shaping the Home Services industry. We are committed to innovation, excellence, and delivering top-tier services to our customers. As we continue to expand organically and through acquisitions, we are seeking dynamic and experienced people to join our team!

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