Our client a major international retail group, known for its supermarket chains, e-commerce platforms is looking to hire a Quantitative UX Researcher to join their team in Chicago, Illinois. This is a 1-year contract hybrid position.
As their Quantitative Researcher you will be the owner of their Voice of Customer program and help take it to the next level. You will be responsible for managing, evolving, and enhancing their program, which includes customer satisfaction (CSAT) and always-on feedback surveys, ensuring it aligns with our strategic objectives and delivers actionable insights. This role will involve designing and executing tracking studies, analyzing customer satisfaction data, and leveraging advanced quantitative research methodologies to guide key product decisions
Responsibilities:
Qualifications:
You will receive the following benefits:
· Medical Insurance - Four medical plans to choose from for you and your family
· Dental & Orthodontia Benefits
· Vision Benefits
· Health Savings Account (HSA)
· Health and Dependent Care Flexible Spending Accounts
· Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
· Hospital Indemnity Insurance
· 401(k)
· Paid Sick Time Leave
· Legal and Identity Protection Plans
· Pre-tax Commuter Benefit
· 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
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