Job Description

Are you an experienced Quality Analyst Lead with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Quality Analyst Lead to work at their company in Minnetonka, MN.

Position Summary: This request is to bring someone in to lead the overall testing efforts in the Sell Products area. We are seeking an experienced IT QA Lead to join our team and drive quality assurance efforts across critical Salesforce technology initiatives. In this role, you will lead QA strategy, execution, and continuous improvement for new technology that supports our health care products and Salesforce platform. This role is essential to ensuring quality in the CRM Salesforce instances, including Sales Cloud, Health Cloud, and Marketing Cloud. The primary focus is on developing a greenfield environment with a fast-paced team, incrementally delivering value to the Sales teams so that they can effectively sell our products. Provide an advanced level of quality assurance expertise and leadership of a team of 10-20 QAs by providing guidance and mentoring to the testing team.

Primary Responsibilities/Accountabilities:

• Lead the planning, design, and execution of test strategies for complex initiatives
• Plan for all testing aspects, including functional, non-functional, regression, exploratory, UI, end-to-end, and work closely with the business on UAT
• Collaborate with developers, business analysts, product owners, and business owners to ensure quality is built into every step of the delivery process
• Provide leadership and guidance to automation specialists to automate test scenarios, reduce manual activities, and find bugs as early as possible
• Manage defect tracking and resolution processes
• Mentor QA team members and promote best practices in testing and quality assurance
• Ensure compliance with organizational standards and regulatory requirements
• Continuously improve QA processes, tools, and metrics
• Track progress using dashboards and other industry-standard QA tools
• Leverage emerging AI technologies

Qualifications:

• 5+ years of experience in software quality assurance, with at least 2 years in a lead or senior role
• Strong understanding of QA methodologies, tools, and processes
• Experience with test automation frameworks and tools, especially in the Salesforce ecosystem
• Familiarity with Agile/Scrum development environments
• Excellent communication and leadership skills
• Experience in the healthcare or insurance industry
• Knowledge of CI/CD pipelines and DevOps practices
• Familiarity with performance and security testing tools
• ISTQB or similar QA certification

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