Skills and Experience Needed:
Technical & Professional Skills & Knowledge:
Is skilled at data entry and customer facing communications. Reporting and data analysis are common tasks. Is able to triage project requests and distribute tasks to project managers.
Organization Skills & Productivity:
Is highly organized and self-motivated. Has extremely high-level of attention to detail.
Leadership / Interpersonal Relations / Judgement:
Has good interpersonal and relations with program staff. Friendly, helpful, and presents themselves in a positive attitude. Able to take direction and criticism from supervisor and other senior staff.
Communication Skills & External Relations:
Outstanding written and verbal communication is needed. Communications will be both internal and external to all participants in projects.
Primary Responsibilities, and Minimum and Preferred Qualifications
Skills needed to be successful
1) Ability to multi-task, and be self-motivated
2) Data analysis and reporting
3) Strong written and oral communication skills
4) Support business process improvements efforts
5) Support Project Managers and Team Leads on ad-hoc requests for supports
Certifications & Qualifications
1) Entry-level
2) Associate's or Bachelor's degree preferred
Tasks include
1) Data Entry in PeopleSoft
2) Working with Project Managers to support various strategies and initiatives
3) Supporting continuous improvement efforts, and supporting business process updates
4) Perform other duties as assigned to support the key function of the Shared Services team
IT Systems Used
1) Microsoft Office Suite
2) PeopleSoft
3) Adobe Acrobat
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