Phone Representative Job at Talentoma, Jacksonville, FL

eDhBanVCVEIyM0pUNHNITXljR0hERlNuRFE9PQ==
  • Talentoma
  • Jacksonville, FL

Job Description

Job Title: Remote Phone Support Representative

Monthly Pay: $2,800 – $4,200

Summary:

We’re looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you’ll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You’ll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you.

Job Responsibilities:

  • Answer incoming calls from customers in a professional, helpful manner.
  • Listen to customer concerns and provide clear, accurate answers.
  • Guide callers through simple troubleshooting or next steps when needed.
  • Record key details and conversation notes accurately in our systems.
  • Follow company scripts and procedures to ensure smooth call handling.
  • Maintain a calm and positive tone, even when addressing basic concerns.
  • Stay connected with your remote team through chats and scheduled check-ins.

Qualifications:

  • Strong listening skills and clear verbal communication are essential.
  • Comfortable working in a customer-focused, phone-based role.
  • Ability to navigate computer tools and digital call systems during conversations.
  • Dependable internet connection and a distraction-free home workspace.
  • Positive, solution-focused attitude and willingness to learn.
  • No prior call center experience required—comprehensive paid training provided.
  • Previous experience in customer service, hospitality, or retail is helpful but not necessary.

Perks & Benefits:

  • 100% remote—work from home from anywhere in the U.S.
  • Competitive monthly pay: $2,800 – $4,200.
  • Paid training provided from day one.
  • Flexible schedule options including weekends and evenings.
  • Supportive, team-focused work culture.
  • Advancement opportunities in customer service or supervisory roles.

Job Tags

Remote work, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

OTR Solutions

Data Scientist Job at OTR Solutions

 ...greatest technology. OTR has been recognized as a Top Workplace by the Atlanta Journal-Constitution since 2016! As a Data Scientist at OTR Solutions, youll play a key role in transforming raw data into strategic insights. You'll work with a variety of teams... 

MAXAM Tire

Logistics Manager Job at MAXAM Tire

 ...Maxam Tire North America - Logistics Manager (Domestic) Reports to- Director of Transportation Memphis, TN 38118: (In office 5-days...  ...overseeing all aspects of product distribution from our facilities to internal and external customers, ensuring efficient, cost-effective,... 

Rose International

Portfolio Analyst Job at Rose International

 ...6/27/2025 Hiring Organization: Rose International Position Number: 484766 Industry: Consumer Services Job Title: Portfolio Analyst Job Location: San Francisco, CA, USA, 94105 Work Model: Hybrid Work Model Details: Tuesday, Wednesday Shift: 8-5 Employment... 

Nickerson Talent Solutions

Fighter Pilot Instructor-Overseas 30 Day Rotation- No Relocation Required! Job at Nickerson Talent Solutions

 ...NTS is Searching for 9 Fighter Instructor Pilots for Mission Planner or Ground Adviser Positions. These are Direct Hire Opportunity to be on rotation 30 Days Overseas in a European Region- No Relocation Required!**If you have experience as a Fighter Pilot you will be... 

VitalCore Health Strategies

Mental Health Professional Job at VitalCore Health Strategies

 ...Professionals (LCSW, LCPC, LMSW, LPC, or equivalent) for Full-Time and Part-Time, Day Shift and Evening Shift at Old Colony Correctional Center (OCCC) in...  ...how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of...