Phone Representative Job at Talentoma, Jacksonville, FL

eDhBanVCVEIyM0pUNHNITXljR0hERlNuRFE9PQ==
  • Talentoma
  • Jacksonville, FL

Job Description

Job Title: Remote Phone Support Representative

Monthly Pay: $2,800 – $4,200

Summary:

We’re looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you’ll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You’ll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you.

Job Responsibilities:

  • Answer incoming calls from customers in a professional, helpful manner.
  • Listen to customer concerns and provide clear, accurate answers.
  • Guide callers through simple troubleshooting or next steps when needed.
  • Record key details and conversation notes accurately in our systems.
  • Follow company scripts and procedures to ensure smooth call handling.
  • Maintain a calm and positive tone, even when addressing basic concerns.
  • Stay connected with your remote team through chats and scheduled check-ins.

Qualifications:

  • Strong listening skills and clear verbal communication are essential.
  • Comfortable working in a customer-focused, phone-based role.
  • Ability to navigate computer tools and digital call systems during conversations.
  • Dependable internet connection and a distraction-free home workspace.
  • Positive, solution-focused attitude and willingness to learn.
  • No prior call center experience required—comprehensive paid training provided.
  • Previous experience in customer service, hospitality, or retail is helpful but not necessary.

Perks & Benefits:

  • 100% remote—work from home from anywhere in the U.S.
  • Competitive monthly pay: $2,800 – $4,200.
  • Paid training provided from day one.
  • Flexible schedule options including weekends and evenings.
  • Supportive, team-focused work culture.
  • Advancement opportunities in customer service or supervisory roles.

Job Tags

Remote work, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Wayfinder Family Services

Program Director, The Haven Job at Wayfinder Family Services

At Wayfinder Family Services , we understand the unique challenges facing some of our states most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for...

Fit Pro Finders

Pilates Instructor Job at Fit Pro Finders

 ...Interested in becoming a Pilates Instructor with a well-known and respected Pilates studio brand? Our client is leading the NYC and metro areas providing unique and innovative Pilates with a plus to a wide array of clientele across 13 studios (with more on the way!).... 

Total Watch Repair

Watchmaker Job at Total Watch Repair

Company Description Total Watch Repair, located in Encino, CA, is a renowned expert in the restoration and repair of fine Swiss watches with over 40 years of experience. Our state-of-the-art facility provides premier, personalized service to our customers, prioritizing...

Lighthouse CH

Part Time ABA Behavior Technician Position - Staten Island- Mandarin Speaking Job at Lighthouse CH

About the Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence...

Northwest Texas Healthcare System

Surgical Tech (Cert) / Surgical Tech / FT / Days Job at Northwest Texas Healthcare System

 ...personal excellence. We're looking for exceptional professionals who share our vision and values. Visit us online at: Position: Surgical Tech (Cert) POSITION SUMMARY: A person having extensive knowledge, experience, proficiency and/or certifications in comprehensive,...