Overnight Member Services Representative Job at Planet Fitness, Tucson, AZ

enNrbHVSUEgxWEplNk1URnhzT0RDbGFxQ1E9PQ==
  • Planet Fitness
  • Tucson, AZ

Job Description

Replies within 24 hours

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements 

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands 

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Compensation: $12.15 per hour

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Tags

Hourly pay, Part time, Local area, Shift work, Night shift,

Similar Jobs

Globe Life AIL - Lisa Russel

Virtual Customer Service Assistant Job at Globe Life AIL - Lisa Russel

 ...Adaptability: Thrive in a fast-paced, dynamic work environment. Tech-savvy: Comfortable using technology for productivity and virtual collaboration. Ignite Your Potential If youre ready to pursue a career where success is shared, growth is limitless, and mentorship... 

FedEx Services

Package Handler - Part Time (Warehouse like) Job at FedEx Services

 ...Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps...  ...loading, unloading, and sorting of packages of various sizes. Part time Federal Express...  ...should contact recruitmentsupport@fedex.com. Applicants have rights under Federal... 

Prisma International, Inc.

SPANISH Onsite Interpreter - Wisconsin Job at Prisma International, Inc.

 ...Prisma International is actively recruiting experienced/qualified SPANISH Interpreters located in WISCONSIN to join our team as Independent Contractors. As an Interpreter at Prisma, you will be supporting Prisma Internationals state government client with ONSITE (... 

TLC Healthforce

Travel Surgical Tech Job Job at TLC Healthforce

Step into a pivotal Surgical Tech role in Mattoon, Illinois, where accuracy, teamwork, and patient-centered care come together to make a...  ...all inviting moments to recharge after demanding shifts. For travelers, theres an added appeal: youll have opportunities to work across... 

SWCA Environmental Consultants

Natural Resources Intern Job at SWCA Environmental Consultants

About the opportunity: Embark on an exciting journey with SWCA as a Natural Resources Intern for Summer 2026 in our Arlington, TX office. Join our dynamic team and be part of innovative solutions in the environmental sciences. SWCA, established in 1981, is a renowned...