Job Description

SNI Staffing Now has partnered with a busy multi-specialty office looking for multiple Bilingual Medical Schedulers with a minimum of one year of experience, to join our growing organization in the Houston, Texas Market! Looking for candidates with Pain Management or Orthopedic office specialty.

Responsibilities:

• Communicates with all appropriate parties regarding patient and procedure
• Follows-up and ensures all documentation is obtained
• Verifies if all LOP's have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient appointments
• Coordinates transportation for our procedure patients, if needed
• Inform and provide the patient with the necessary information and instructions prior to the procedure date
• Follows-up on all Canceled or No Show Patients
• Sends prescriptions to the pharmacy via fax or e-mail
• Answer telephone and deal with inquiries
• Update patients' information into the EMR database
• Updates daily log for all patients' office visits
• Updates daily log of all patients who have confirmed procedures
• Communicates with the doctor and attorney offices

Required Skills:

• Must be bilingual (Spanish)
• Knowledge of Excel, Microsoft Word, outlook
• EMR experience
• Good understanding of medical terminology, good communication skills and is detail-oriented
• Spine Pain Management/Orthopedic background knowledge experience is preferred
• Exceptional customer service and phone etiquette

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