Lead Platform Engineer (IC3)
Hybrid – Baltimore, MD; Evansville, IN; Charlotte, NC; Irving, TX; Wilmington, DE
Note: MUST be legally authorized to work in the United States.
This role is NOT open to 3rd party providers, W2 only.
We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project management skills, and a collaborative mindset to deliver seamless contact center solutions.
IN THE ROLE YOU WILL:
QUALIFICATIONS:
Mandatory Skills:
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
reqOMF-REQ-0003839
Eaton's IS AER ITD division is currently seeking a Purchasing Supervisor.The expected annual salary range for this role is $107812.53 - $ 135000.00 a year.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills...
...Recruitment Solutions, formerly known as Parker + Lynch Legal, is assisting a leading mid-sized law firm in NYC in its search for a Commercial Real Estate Associate. An ideal candidate will have 3-6 years of experience working on commercial real estate transactions, including...
...ensure our clients success. We are currently looking for a Data Analyst/Program Specialist to support our client the Office of Head... ...this position, you may advance yourself to the next step of our process by completing a one-way interview. This will give the hiring...
...This requires interaction not only with other SW Tool development engineers, but also exchange with technical experts to ensure the newly... ...maintain software tool solution for a more effective vehicle testing and development analysis, and reporting. Develop, program,...
Queen City Health and Wellness is seeking an energetic and skilled part time acupuncturist who will move to full time after a probationary period. Please have a resume and references. A great attitude is a must, we run a joyful office!\ Required Skills:\ Licensed in...