Key Purpose
The Key Account Manager is responsible for ensuring that all functions, initiatives, and priorities support the customer’s business strategy. This position is responsible for the effective and efficient functioning of the operation(s) within the guidelines established by the client organization and the corporation. He/She/They are responsible for continuous improvement and will drive and optimize performance and contract obligations, deploying ISS standard processes and concepts. The Key Account Manager will also identify and leverage innovative initiatives and best practices, constantly focusing on driving compliance.
The ideal candidate for this role will have a strong background in facilities management with exposure to commercial business.
Success Criteria
Key Areas of Collaboration and Influence
Ideal Candidate Experience
Key Accountabilities
Physical Demands & Work Environment
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
This is a hybrid role that may involve up to 70% travel.
ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is #ja-base_pay_minimum - #ja-base_pay_maximum . Final compensation will be determined based on experience and skills and may vary from the abovementioned range.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to influence the market positively wherever we operate.
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