Help Desk Analyst Job at vTech Solution, Augusta, ME

ek1nZ3V4VEIzSEZUNWNYTXc4YUZDMUtu
  • vTech Solution
  • Augusta, ME

Job Description

Job Summary:


The Help Desk Analyst 1 provides technical support and troubleshooting assistance for computer hardware, software, and audio-visual equipment. This role involves diagnosing and resolving Tier 1 computer issues, supporting videoconferencing, and traveling to various court locations to provide on-site support.

Location:Augusta, Maine, United States\nWashington, District of Columbia, United States

Responsibilities:


- Provide technical support for computer hardware and software.
- Support and troubleshoot videoconferencing and audiovisual equipment.
- Diagnose and resolve Tier 1 computer issues.
- Travel to different court locations to provide on-site support.
- Utilize personal vehicle for travel between court locations (mileage reimbursed).

Required Skills & Certifications:


- Experience with supporting videoconferencing and audiovisual equipment.
- Basic working knowledge of audio equipment.
- Experience diagnosing and fixing Tier 1 computer issues.
- Associate's Degree.
- Entry-level experience.

Preferred Skills & Certifications:


- (Not specified in the provided information)

Special Considerations:


- 100% Onsite work requirement.
- Travel is required, using a personal vehicle.
- Candidates must upload a current screenshot picture onto the interview request page as a PDF file.
- Vendors must be present at the beginning of the interview to validate their candidate.
- State of Maine required credentials must be met and uploaded to the contractor's profile prior to the first day.
- eVerify must be completed and uploaded no later than the contractor's third day of contract.

Scheduling:
- 40 hours per week.
- Specific shift timings are not provided.

Job Tags

Contract work, For contractors, Shift work,

Similar Jobs

Kwong Kow Chinese School

School Principal Job at Kwong Kow Chinese School

 ...Job Summary OVERVIEW Founded as a Chinese language school in 1916, the Kwong Kow Chinese School (KKCS) currently offers academic...  ...educator, administrator, and ambassador as its School Principal to sustain its strong service to Boston area families, and to lead... 

British American Household Staffing

Part-Time Afternoon Nanny in Upper West Side, Manhattan, NY, USA Job at British American Household Staffing

 ...AS663 - Part-Time Afternoon Nanny - Upper West Side Job LocationsUS-NY-New York Job Reference Code AS663 Category Nanny Overview A busy and active family with two working parents on the Upper West Side is seeking a part-time afternoon/evening nanny... 

Gilbane Federal

Construction Administrative Assistant Job at Gilbane Federal

 ...opportunity? Gilbane is seeking a Support Assistant II to be responsible for helping to maintain organization in a busy construction management office. This role will sit...  ...leader. Responsibilities: Provide administrative support to project teams and ensure smooth... 

The Real Estate Center | Attorney Backed Agents™️

Licensed Real Estate Showing Assistant Job at The Real Estate Center | Attorney Backed Agents™️

We are a team of specialists serving real estate buyers, sellers, and investors in the area. Were looking for a Showing Agent to support...  ...as necessary Help clients determine best offer price and assist through closing the deal to ensure a pleasant and fair transaction... 

NOW Courier

Delivery Driver (Independent Contractor - Multiple Route Types Available) Job at NOW Courier

 ...for new route openings across Indiana and surrounding states. Drive with purpose. Deliver with NOW Courier. As an Independent Contractor Driver , youll partner with NOW Courier to deliver essential goods throughout Indiana and neighboring regions . Whether you...