Help Desk Analyst Job at Vergence, Indianapolis, IN

eXM0anVCUEQxSFZTNmNqUHljR0JDVkNwRFE9PQ==
  • Vergence
  • Indianapolis, IN

Job Description

Hybrid position. Must live in the Indianapolis area.

Pay: $23.35/hour

In this role you will:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.

Job Tags

Live in,

Similar Jobs

Blue Bucket Group LLC Piscataway NJ #509 - TRUK9

DRIVER HELPER Job at Blue Bucket Group LLC Piscataway NJ #509 - TRUK9

 ...Classification: Non-Exempt Reports to: Warehouse Manager: Looking for motivated, results-oriented driver helper that maintain strong work ethic and appreciate a structured, fast paced environment. Full time, first shift (5am-1:30pm) Monday through Friday, fixed... 

Gulfstream Aerospace Corporation

Aircraft Maintenance Technician IV A&P Job at Gulfstream Aerospace Corporation

 ...Aircraft Maintenance Technician IV A&Pin GAC Palm Beach Unique Skills: Some 2nd shift openings Education and Experience Requirements High School Diploma or GED required. 6 years aviation maintenance experience (avionics, electrical, and/or mechanical... 

Ameriship Parcel Delivery

Courier/Independent contractor Job at Ameriship Parcel Delivery

Job Details: Position: Delivery driver(Large SUV or Van recommended) Pay: $100 - $200 per day(paid per delivery) Job Type:Independent Contractor/Courier Schedule: Saturday Locations: Jacksonville, Orlando, Tampa, Fort Myers, Miami, West Palm Beach Job...

Care New England

Anesthesia/ Orderly Tech Job at Care New England

 ...FunctionResponsible for transporting patients, specimens, and equipment (including maintaining equipment and supplies). Provide anesthesia support throughout surgical services including but not limited to: Main OR, ASC OR and Labor and Delivery. Responsible for... 

LTC Language Solutions

American Sign Language (ASL) Interpreter - New York City, NY Job at LTC Language Solutions

 ...Description LTC Language Solutions is looking for skilled American Sign Language (ASL) Interpreters in the NYC area. Here is what you get to do: Provide high-quality, in-person sign language interpretation at various client locations Accurately interpret in...