General Manager - Shopping Center Job at CenterCal Properties, Tigard, OR

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  • CenterCal Properties
  • Tigard, OR

Job Description

At CenterCal Properties , our mission is to create world class retail and mixed-use environments that uplift communities. We stand as a beacon of innovation, quality, and inclusivity. Based in the Tigard, Oregon, we are currently seeking a General Manager with a diverse skillset to join our team, someone who embodies our values of Kind, Scrappy, Uplift Communities, Creative Persistence, Curiously Open Minded, Magical Places, and Build Great Teams.

In addition to a competitive compensation package, CenterCal offers a comprehensive benefits package and company culture that’s offers flexibility, is collaborative, family-oriented and focused on the health and well-being of its strongest asset – all employees!

  • Medical, dental, vision, short-term disability, long-term disability and a group term life benefit.
  • 401k plan - Under the Company’s current benefits package, eligible employees can begin participating after 90 days of employment.
  • Financial advisement services through the company’s 401k advisor.
  • Unlimited PTO Plan
  • Company paid holidays – all Federal holidays plus Juneteenth and the day after Thanksgiving and Christmas Eve.
  • Two paid community service days – one individual volunteer day and one company-sponsored.
  • Flexible spending accounts and more!

Position Summary:

Responsible for providing the overall strategic property management direction for Bridgeport Village, Nyberg Rivers and Nyberg Woods (“Properties”) and other area properties as assigned in accordance with CenterCal Properties’ policies and standards. This includes but is not limited to: financial performance and reporting, marketing, ancillary income, office and retail property management, special events, security and parking; develops and sustains strong relationships with tenants, vendors, and other key partners; and performs other duties as assigned.

This role is a key contributor to the total asset value creation working in partnership with Asset/Property Management, Marketing, Development, Leasing, Tenant Coordination and other internal teams as well as investors and/or joint venture partners.

Responsibilities: Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Responsibilities include but are not limited to:

  • Leads and supervises on-site staff consisting of Assistant General Manager, Property Management Assistant, Operations manager and maintenance staff.
  • Develop strong relationship with CenterCal’s investors and/or joint venture partners.
  • Responsible for the overall profitability of Property through maximization of tenant sales and portfolio financial management and control.
  • Supervise and oversee all third party contractors, including contract management, walk-throughs, meetings and work orders.
  • Preparation of the annual budget, monthly forecasts for Property.
  • Partnering with specialty leasing and business development teams ensuring all ancillary revenue goals are achieved.
  • Collaborates with the marketing team on the preparation of the annual marketing plan and budget and implementing marketing strategies.
  • In coordination with the Leasing Services team, responsible for lease administration including but not limited to production of commencement date memorandums, resolving commencement date disputes, open and close notices. Interpret and enforce lease covenants and provisions; assure tenant compliance with required rules and regulations.
  • Expense control including negotiating contracts, authorizing expenditures, reviewing monthly profit and loss statements.
  • Maintain a responsive open-line of communication by meeting on a regular basis either in a group setting or one-on-one with tenants including handling complaints, lease enforcement and preparation of amendments.
  • Responsible for overall parking operations to eliminate parking issues and perceptions. Provide leadership to achieve objectives and goals.
  • Conduct periodic (weekly) property inspections and prepare reports assuring property is being maintained to the owner’s standards.
  • Identify and correct (or plan for the correction) of physical property needs, operational procedures, etc. Identify and implement plans to improve the asset, either physically, operationally or procedurally.
  • Responsible for providing operational input and strategic planning during the development phase of new projects as they come on-line.
  • Responsible for identifying poorly performing or watch-list tenants and remerchandising as needed to keep each asset highly competitive.
  • Maintain annual accounts receivable balance of .05% of billing or below. Initiate rent collection efforts, late pay notices, default notices and legal action.
  • Maintain liaison with key city officials and departments.
  • Handle customer complaints.
  • Active involvement with the surrounding communities and local organizations.
  • Meet on a regular basis with merchants either in a group setting or one-on-one.
  • Oversees general office operations.
  • Other duties as assigned.

Accountabilities:

  • Successfully operate Property on a daily basis
  • Foster positive relations with staff, management team, tenants and public
  • Promptness and dependability

Job Specifications:

  • Bachelor’s degree required.
  • 5-7 years’ experience as a General Manager in the shopping center industry required.
  • Demonstrated ability to lead, manage, motivate and foster teamwork.
  • Proficiency with all Microsoft Office applications.
  • Creative thinker and problem solver
  • Ability to manage multiple projects at one time in a fast-paced environment
  • Ability to work evenings, weekends and holidays as scheduled; includes Participation in MOD (Manager on Duty) Program

Job Tags

Contract work, Temporary work, For contractors, Work at office, Local area, Flexible hours, Weekend work, Afternoon shift,

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