Job Description

Epic Certification Required in any of the following: Ambulatory, Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules.

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future.
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
Use expertise to create critical, technical documentation of service requests.
Performs other duties as assigned.

System Maintenance/Improvement

Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
Develop and maintain detailed documentation on system configurations and technical components.
Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
Performs other duties as assigned.

Client Support

Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
Performs other duties as assigned.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Irwin Toyota Ford Lincoln

Title Clerk Job at Irwin Toyota Ford Lincoln

Ranked as one of the fastest-growing companies and best dealerships to work for in New Hampshire and New England, our team is comprised... ...registration, follow the proper paperwork and ensure that tax and title documents are also completed* Process all payoffs,...

Lumina Healthcare

Podiatrist Job at Lumina Healthcare

Seeking Podiatrist in Bakersfield Area Lumina HealthCare, Californias leading administrator of mobile health care services, is looking for additional podiatrists to join our team of affiliated professionals. Lumina HealthCare arranges for on-site health care services...

KCM Technical

CNC Field Service Technician Job at KCM Technical

...candidate would live in or be looking to relocate to the areas indicated. Relocation assistance is NOT provided. Prior experience installing and/or diagnosing and repairing machines is required. The Universal Field Service Technician will specialize in the 5-axis...

Kent Hospitality Group

Event Bartender/Server Job at Kent Hospitality Group

...of the role . Candidates must also have strong knowledge of food, wine, and cocktails to ensure excellent service standards. This is an event-focused position, and responsibilities may include serving or bartending, depending on the specific needs of each event....

Compunnel Inc.

Field Services Engineer Job at Compunnel Inc.

...Description In this role, the Field Service Engineer will be responsible for providing on-site technical and operational expertise in the design, development, installation, and commissioning of industrial process and wastewater treatment systems. This position plays...

Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

enNzbnVSTEEyM05VNE1YUHljQ0pDRktwRFE9PQ==