Job Description

Job Summary

We are seeking a skilled and motivated VDI (Virtual Desktop Infrastructure) Specialist with 3 to 5 years of experience to join our IT infrastructure team. The candidate will be responsible for implementing, managing, and supporting the VDI environment to ensure seamless end-user experience, performance, and security.

Key Responsibilities

• Deploy, manage, and support VDI solutions using platforms such as VMware Horizon, Citrix, or Microsoft AVD.
• Perform VDI image creation, updates, and patching.
• Troubleshoot VDI-related performance issues, connectivity, and application access problems.
• Ensure high availability and disaster recovery planning for VDI environments.
• Monitor system performance, capacity planning, and optimization of resources.
• Collaborate with IT security teams to enforce endpoint security and compliance policies.
• Manage user access, profiles, and virtual machine provisioning.
• Generate documentation for VDI architecture, procedures, and user guidelines.

Required Skills & Qualifications

• 3–5 years of experience in managing Virtual Desktop Infrastructure (VDI).
• Hands-on experience with VMware Horizon, Citrix XenDesktop/XenApp, or Microsoft Azure Virtual Desktop.
• Strong understanding of Windows desktop and server environments.
• Experience with Active Directory, Group Policy, DNS, and DHCP.
• Knowledge of VDI monitoring tools and performance tuning.
• Basic networking skills including firewall, VPN, and load balancing concepts.
• Strong problem-solving and analytical skills.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Qualifications

• VDI-related certifications (e.g., VMware VCP-DTM, Citrix CCA-V, Microsoft AZ-140).
• Experience with cloud-based VDI solutions (e.g., Azure, AWS Workspaces).
• Exposure to scripting and automation using PowerShell or similar tools.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

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