· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...preferred; experience with other payroll systems such as ADP, PeopleSoft, or similar ERPs is also valued Strong understanding of payroll tax compliance and deductions specific to Canadian payroll Excellent written and verbal communication skills to effectively...
...position is for highly organized and customer-centric individuals who have a passion for delivering outstanding results. Previous handyman experience is an asset, but not required - basic construction skills are necessary. This is a great opportunity to develop alongside...
...A growing boutique law firm in Denver is seeking a motivated and detail-oriented Estate Planning Associate Attorney with a minimum of 2 years of relevant experience to join their team. The ideal candidate will have a solid background in estate planning, including drafting...
...Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position... ...Nashville, TN. The contractor will work onsite and remotely based on the teams schedule. The position...
...the Northeast. Were looking for a reliable Delivery Driver (Non-CDL) to be a part of our team, delivering excellent service and... ...candidate will have experience in a warehouse setting as well as a good driving record, the ability to work well with others, and a self-...