Customer Support Advisor Job at 24, Jersey City, NJ

eXM0dHVCWEgyMzlTNk1UTnlNeUdDVmVz
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Thrifty White Pharmacy

Pharmacy Clerk Job at Thrifty White Pharmacy

 ...discounts~Free uniforms~Health insurance~Paid time offPharmacy ClerkThrifty White Pharmacy is seeking full time Pharmacy...  ..., neat pharmacy work areas. To greet all customers and offer assistance.A few of the primary responsibilities include:~Providing excellent... 

Stubbs Engineering, Inc.

Structural Drafting Technician Job at Stubbs Engineering, Inc.

 ...About Us Stubbs Engineering is a leading Structural Engineering Firm known for its innovative designs and dedication to excellence. Focused on creating sustainable and efficient building solutions, we are proud to be at the forefront of the industry. We are currently... 

Spenga

Energenic Fitness Instructor Job at Spenga

 ...Are you passionate about fitness and committed to helping others achieve their health and wellness goals? Spenga, a dynamic and innovative fitness studio, is seeking a dedicated Fitness Instructor to join our team. If you have the energy, enthusiasm, and expertise to... 

CarShield

Senior Web Application Developer Job at CarShield

Description: CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life...

IMPACT Technology Recruiting

Director of Application Security Job at IMPACT Technology Recruiting

About the Company Our client, located in Scottsdale, AZ is looking for a Director of Application Security on Permanent basis. About the Role This role is Onsite 4 days per week in Scottsdale, AZ (Must be local to AZ). Contract to Hire or Permanent (No visa ...