Job Description

Description:

• Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position.
• First point of contact for internal customers.

Responsibilities include:

• Position acts as a liaison between internal customers at all levels, and other departments within division.
• Enters reservations into conference room scheduling software and facility work order system.
• Enters work orders into software utilized by division partners.
• Meets with department groups for customer events.

Education Required:

• 2 year degree REQUIRED, business related fields are preferred

General Skill Set:

1. Punctuality

2. Detail oriented

3. Excellent customer service skills that include listening

4. Excellent phone skills that includes good enunciation

5. Ability to work with a team and alone

6. Good data entry and typing skills

7. Good time management skills

8. Calendaring skills

Desired Skills:

1. Call center experience

2. Quick learner

3. High energy

4. Experience with room scheduling software

5. Good working knowledgeable of Microsoft Office

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