Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Work Hours per Biweekly Pay Period: 0.00
Shift :
Location : 1324 Lakeland Hills Blvd Lakeland, FL
Pay Rate : Min $21.36 Mid $26.70
Position Summary
The Credentials Coordinator is responsible to the Manager, Medical Staff Services and works in conjunction with the Credentialing Supervisor. The Credentials Coordinator performs a variety of functions necessary to credential and privilege an array of provider types in accordance with Joint Commission, Medicare Conditions of Participation, NCQA/AAAHC and other managed care contract requirements/guidelines and best practices. The Coordinator utilizes technology to initiate provider credentialing applications, evaluate submitted applications for completion, review case logs to ascertain competency and perform critical verifications in order to prepare applicant files for a final review by the Credentials Committee. They work with department chairs/chiefs for clarification, and communicates with applicants, credentialing contacts and other related professionals throughout the process through both verbal and written communication methods. The Coordinator will evaluate requests for privileges and use a blend of credentialing knowledge and clinical familiarity to determine if an applicant meets the requirements for all requested privileges. The Coordinator will communicate progress to internal and external customers and those involved in the onboarding process. The Coordinator should identify red flags and escalate as appropriate. They should identify opportunities for and contribute to the improvement of quality, safety and cost, as well as patient, customer, and employee satisfaction. Perform other related duties as assigned.
Position Responsibilities
People At The Heart Of All That We Do
Safety And Performance Improvement
Stewardship
Standard Work Duties: Credentials Coordinator
Competencies & Skills
Essential:
Qualifications & Experience
Essential:
Nonessential:
Other information:
Experience Essential:
- 2 or more years of experience in a professional office setting.
- 1-3 years of healthcare credentialing or equivalent healthcare administrative experience.
- Understanding of Medical Staff industry practices.
Experience Preferred:
- 1 or more years of hospital medical staff office experience including applications and privileging.
- Proficiency with Cactus Credentialing Software.
- Current Certified Provider Credentialing Specialist (CPCS) Certification.
- OSHA Working Standards.
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