Job Description

Job Summary : Clinical Research Associates perform data research, and document production activities at the direction of physicians. Activities may include researching medical billing codes, researching scientific literature, sourcing cost data, working with medical cost/vendor surveys and cost analyses, and extensive proofing.

To be considered, candidates must be ready to work in a fast-paced environment and be adept at multitasking and managing multiple projects at the same time. Advanced Microsoft Office Suite skills, excellent proofreading skills, a good attitude, a strong work ethic, and a firm commitment to deadlines are prerequisite.

This position requires seven to eight hours per day of prolonged sitting.

Essential Job Functions

• Develop and maintain proficiency with the use of the Company’s proprietary Workflow and Information Management System
• Understanding medical procedures, and their differences
• Assigning appropriate medical codes to various types of medical services and procedures
• Making outbound telephonic calls to location-specific vendors in order to obtain cost data needed
• Managing and auditing data within our propriety database
• Utilizing data in arithmetic calculations
• Managing clear communication between internal staff and physician experts on assigned cases
• Detail statuses of cases being worked in order to inform management of which stage the case is in
• Performing quality control and proofreading medical-legal documents completed by department peers
• Work independently managing a case load of 7-10 cases while working in a departmental team setting working toward the same goal
• Learn field-specific methodological processes and apply those concepts in each report worked on under the direction of a physician expert
• Other duties may be assigned as needed

Education and Experience

• Bachelor of Science in Biology and/or Chemistry OR;
• Medical Billing and Coding Certification with 2 years of professional experience in a medical office or a medically related field OR;
• 2+ years of professional experience in a medical office or a medically related field.
• Knowledge of CPT, HCPCS, MS-DRG medical codes.
• Intermediate to Advanced knowledge of medical terminology, anatomy and physiology, pharmacology and surgical procedures.
• Intermediate to Advanced knowledge of Microsoft Word.
• Strong grammatical skills.
• Maintains HIPAA patient confidentiality standards for medical information.
• Must be able to contribute to building a positive team spirit; put the success of team above own interests; support everyone’s efforts to succeed.
• Ability to manage competing priorities in a fast-paced work environment.
• Excellent professional written and verbal communication skills.
• Solid problem-solving skills to include:
• Must be able to prioritize and balance multiple cases and deadlines in a fast-paced, deadline driven environment.
• Strong memory recall abilities allowing for the individual to effectively draw from past experiences to resolve future issues.
• Ability to apply methodological processes in everyday work
• Ability to obtain a CBCS certification within the first year of employment (if hired without an active CBCS certification).
• Typing 40+ wpm.

Preferred Qualification

CBCS Certificate or equivalent.

Work Schedule

5 day/40-hour work week: Mon - Fri 8:30am - 5:30pm.

Overtime may be required and will be based on business needs.

Benefits

At Physician Life Care Planning, our employees enjoy benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), life insurance, paid time off program with paid holidays and various wellness programs. Additionally, our career path planning assists employees with their professional goals.

Work Environment

The work environment at Physician Life Care Planning is a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physician Life Care Planning’s Core Values: Commitment to Excellence, Superlative Expertise, Integrity, Ownership, Professionalism, Problem-Solving and Customer Centricity.

Physician Life Care Planning is an equal opportunity employer.

Confidentiality

Clinical Research Associates must adhere to Federal HIPAA Regulations and willing to sign a Confidentiality Agreement.

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