Job Description

Our client, a national law firm, is seeking Client Contact Specialists to perform a variety of administrative functions to assist paralegals and attorneys in representing their clients fairly and efficiently by completing all intake and case related documentation on a daily basis.

Responsibilities:

• Call potential and/or existing clients to provide or obtain information
• Maintain consistent contact with current clients through regular follow-up
• Process requests, research, and update information in the Case Management system accurately and in a timely manner

Requirements:

• 2+ years of progressive work experience in a law firm or comparable field preferred
• Strong customer service focus; track record of providing exceptional customer service via phone
• High school diploma required
• Strong communication/interpersonal skills

Weekly day range:

• 4 weekdays 2-10pm
• Saturdays 9-5

Compensation:

• Starting at $17 an hour

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