Chat Support Advisor Job at Snaphunt, United States

enMwa3VCZkMyM0JVNk1qS3ljS0FDVkNvQ2c9PQ==
  • Snaphunt
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

Addison Group

Staff Accountant Job at Addison Group

 ...Job Title: Staff Accountant Location: New York, NY Compensation: $30 - $35 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). A midtown professional services organization is seeking a staff accountant. This is an entry-level... 

Buzzclan

Peoplesoft Functional Consultant Job at Buzzclan

 ...Job Title - PeopleSoft Funtional Consultant Job Location - Houston, TX 77002 (hybrid) Role and Responsibilities of the Resource Request Required Requirements Gathering: Understand business needs and translate them into functional requirements and... 

Cloud Analytics Technologies LLC

Supply Chain Rotational Program Job at Cloud Analytics Technologies LLC

 ...Full job description Supply Chain Rotational Program 12575 Uline Drive, Pleasant Prairie, WI 53158 Program Highlights: Gain hands-on experience in distribution, warehouse operations, inventory control, purchasing and logistics. Rotate through different roles... 

Planned Parenthood Mar Monte

Float HSS I (Medical Assistant) (Watsonville) Job at Planned Parenthood Mar Monte

 ...productivity goals; Screens financial, medical and social history with correct...  ...assigned. Prepares patients for exams and assists in exam room when needed; Provides pregnancy...  ...of promotion to HSS II Able to work nights and weekends as required Able to work... 

Columbus Metro Locksmith

Locksmith Technician Job at Columbus Metro Locksmith

Locksmith Technician Location Columbus, OH : Previous experience not required. We are willing to train the right candidate. Handyness with power tools is a major plus. Must be self motivated and reliable. Your earnings will be a direct result of the work you put...