Job Description

General Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Project a positive representation.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Learning Opportunities

Working at a hardware store you can learn how to:

• Cut keys or rekey locks
• Cut glass
• Drive a forklift
• Mix paint
• Fill propane

Or generally learn about:

• Plumbing
• Electrical
• Gardening
• Barbecues/Grilling
• Power tools
• Customer service
• & so much more!

Physical Demands

Standing, walking, lifting (up to 25 lbs), climbing

Time Commitment Options - Full Time or Part Time Available!

Part Time Requires one of the following:

• Work both Saturday and Sunday – 16 hours OR
• Work (5) 4 hour weekday afternoon/evening shifts – 20 hours

Overtime is paid on more than 8 hours in a day

Location – We are hiring for both locations!

• Concord, CA – 4451 Clayton Rd
• Martinez, CA – 3610 Pacheco Blvd

Benefits

• 401k with company match
• Full medical and dental insurance (for full-time employees)
• Optional life insurance
• Accrued PTO
• Flexible scheduling
• Merit based pay increases and bonuses
• & more!

Notice to Applicant about this Employer

You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

Bill’s Ace Hardware is a proud fourth-generation, locally owned business that has been serving the community since 1948. Every day, we open our doors with a simple mission: to help every customer the way you’d help your best friend, parent, or grandparent—with care, respect, and genuine service. If that sounds like a team you'd be proud to be part of, we welcome your application!

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