Job Description

Career and Success Coach (North Tulsa)

About Madison Strategies Group 

Madison Strategies Group is a local nonprofit organization dedicated to empowering individuals in the community by providing comprehensive workforce development programs. The passion for our community is the driving force behind the Madison Strategies team, striving to create access to high-quality education, fulfilling employment, and upward economic mobility for all. We continually look ahead and innovate to ensure our programs meet the evolving needs of the workforce and community. 

Make an impact with our team 

We know the work we do is both highly challenging and profoundly rewarding. Our successes stem from positive attitudes, diverse thoughts, collaborative work, and compassionate customer service. We hold ourselves to the highest standards because we recognize the importance of our work to the community. 

Position Summary 

The Career and Success Coach supports MSG participants in reaching their training, employment, and career advancement goals through individualized coaching and career readiness education. This role conducts one-on-one career coaching sessions to assess participant goals, identify obstacles, and provide personalized support throughout the training and employment journey. This coach assists participants at both the Parent Resource Center (PRC) in North Tulsa and MSG’s main office. In addition to coaching, the Student Success Coach develops and facilitates career readiness workshops. The position also delivers internal workshops to support staff development. The ideal candidate is an effective communicator, organized, and passionate about helping individuals build meaningful, sustainable careers.  

The primary responsibilities of this position include: 

Intake and Career Workshops

• Lead and facilitate orientations to introduce individuals to available services and training opportunities.
• Register individuals for career readiness workshops.
• Deliver career workshops across multiple MSG programs at both the main office and PRC location, including resume writing, interviewing skills, and more. 
• Conduct discovery meetings to assess customers’ employment history, education, and goals, and refer them to internal programs, training, or support services.
• Conduct outreach (phone, email, and or text) to engage applicants about services available.

Individualized Career Coaching 

• Provide one-on-one coaching to support participants in setting career and education goals and advancing their careers. 
• Advise individuals on educational and vocational opportunities and refer them to appropriate training, support services, or community resources.
• Conduct follow-ups to assess progress and ensure participant needs are met.
• Maintain accurate and timely documentation of coaching activities and outcomes. 
• Ensure individual progress, program goals, and workshop delivery are aligned with broader program goals and participant success metrics
• Reporting & Collaboration 
• Accurately track and report participant progress, coaching activities, and cohort milestones in program databases 
• Monitor and report on training and employment outcomes to support program evaluation and continuous improvement 
• Attend community events and outreach activities to promote MSG’s workforce programs and engage North Tulsa residents.

• Requirements 

• Minimum of 2 years of previous mentoring, coaching, or relatable experience
• Schedule flexibility; occasional evening and weekend work required 
• Personal transportation that can be used throughout the workday 
• Comfortable conducting presentations in front of small groups or one-on-one settings

• Qualifications 

• Post-secondary education; BA, or BS degree preferred 
• Skilled in planning, identifying priorities, and providing solutions 
• Desire to work as part of a team driven by data and results, dedicated to achieving positive outcomes while maintaining a positive atmosphere 
• Ability to thrive in a dynamic and collaborative work culture 
• Excellent verbal and written communication skills 
• Proficient computer skills and experienced knowledge of Microsoft Office, Gmail, and Google Drive, with the ability to adapt to new equipment and technology 
• Working knowledge of Salesforce or similar software is preferred.

Job Type: Full-Time

This role will be on-site at the Parent Resource Center with shared time at the MSG main office in downtown Tulsa.

Salary: The salary range for this position is $50,000 - $55,000 annually, based on experience

Benefits: Madison Strategies Group offers a competitive benefits package including health, dental, and vision insurance, company-paid short and long-term disability, life insurance, and a 4% match on your 401k along with generous holidays and paid time off

How to apply:
Our multi-step hiring process ensures we employ the right people with the skills necessary to innovate and elevate the Madison Strategies team. Submit a resume and a cover letter describing how the mission of Madison Strategies Group motivates you.

MSG is an equal opportunity employer committed to a diverse workforce.

MSG is an equal opportunity employer, committed to a diverse workforce.

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