Job Title: Customer Support Representative / Account Representative - Sr
Location: South Jordan UT
Pay Rate: $21.99/hour
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
...HIRING NOW: Travel Mother/Baby RN in Morristown, NJ Weekly Gross Pay: $2,605 for 36 hours Taxable: $1,044 weekly ($29 x 36) Non-Taxable: $1,561 ($43.36 x 36) Location: Morristown, NJ Shift: 7am-7:30pm Start: 07/07 Duration: 13 weeks Ideal candidates...
MuleSoft Developer needs 6+ years' experience with Web Services, APIs, web applications, relational databases, ELT, data modeling, development or architecture experience. MuleSoft Developer requires: -1 year of experience with MuleSoft and related technologies including...
Looking for dedicated truck driving jobs? J.B. Hunt is hiring local CDL-A drivers! Become a Dedicated Contract Services- driver and start enjoying consistent freight and deliveries for a single customer.This position is paid an hourly rate for all hours worked.+ $30.5...
Location: All of San Diego County, matching you with families within 20 miles of your home. Start Date: ASAP Pay range: $17.50 to $20.50 per hour + sibling care bonuses We Offer: Competitive pay:$17.50$20.50/hr +$2/hour for each additional child Regional...
Our Client in Youngsville is looking for a Part Time person to come on to their team. This is an E-commerce Company and they are looking for someone to do some light order picking . This is a Monday,Tuesday, and Saturday position. The Hours durring Monday & Tuesday...