Our client, a leading accounting and tax software provider, is actively hiring a Support Operations Analyst to join their team in San Diego, CA!
*This is a 17-month W2 contract with benefits and paid holidays offered!*
As a Support Operations Analyst IV, you will work on the Customer Success Real-Time Operations Team, and help monitor how the contact center is performing, find patterns or issues, and recommend ways to improve . You’ll also lead efforts to make sure everything runs smoothly in the short and long term, and share updates with leadership.
Responsibilities:
Skills:
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
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