Job Description

BGSF is seeking a C2M Development Manager.

The Position of the C2M Development Manager is to provide solutions, leadership, and delivery for our development team. This role is pivotal in guiding the solution design and implementation of application solutions that align with organizational goals. The Manager will evaluate business needs to ensure Oracle solutions meet the customer’s objectives through the integration of industry best practices, deep product knowledge, and business insight.

This position involves navigating non-routine and complex aspects of application and technology installations, offering strategic guidance, and mentoring project teams. The Manager will also play a critical role in influencing customer leadership and supporting business development by exploring new opportunities and extensions. Additionally, this role involves close collaboration with business teams, sharing C2M domain expertise, and resolving complex customer issues with tailored solutions.

Essential Duties and Responsibilities:

• Lead the design and implementation of solutions regarding application development.
• Analyze business requirements to ensure alignment with Oracle solutions.
• Provide guidance and mentoring to project teams, ensuring high-quality deliverables.
• Collaborate with business units and customers to address C2M demands, creating design and development plans for various requests.
• Leverage C2M domain expertise to solve complex customer issues and implement effective solutions.
• Support business development efforts by pursuing new opportunities.
• Ensure adherence to application development standards and best practices (SDLC).
• Oversee day-to-day communications with support clients and understand Service Level Agreements (SLA).
• Triage and resolve user issues, guiding the development team to implement solutions.
• Promote industry best practices and expertise to utility clients and management.

Minimum Experience/Educational Requirements

Requirements:

• Bachelor’s degree in computer science, Engineering, or a related field, followed by 8+ years of progressive, post-baccalaureate experience in a Consulting Technical Manager-related role.
• 5+ years of experience working with Oracle Utilities in CC&B or C2M systems.
• Experience designing and developing within the Oracle Utilities Application Framework using Java, Groovy, and application scripting.
• Strong understanding of C2M configurations, workflows, and extensions.
• Knowledge of Agile methodology and advanced cloud architecture practices.
• Technical expertise in CCB, C2M, CCS, MDM, WAM, and SOA.
• Experience with Oracle Database 19C and Oracle Utilities products.
• Familiarity with SDLC best practices and application development standards.
• Proven ability to collaborate across departments and organizational levels.
• Prior experience working in the utility industry, including troubleshooting and resolution in coordination with vendors.

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